"I selected and purchased the car without being in the country. This went flawlessly because of the excellence of the BMW salesperson."

"Exceptional experience dealing with the sales lady"

"Sytner Sunningdale always deliver a first class service. Its the fifth vehicle i have bought from the dealership and i wouldn't hesitate to go back."

"i thought the manner of the initial meeting was fairly offhand and i didn't get the feeling i was being a valued customer. The finance person i dealt with was very good"

"the service was fantastic . Justine the sales lady let me have the vehicle for the full day so i could evaluate it properly"

"Justine, in sales, was excellent friendly, professional, straight forward to deal with and informative. Seems to genuinely enjoy what she does."

"I was astounded with the personal attention I received from start to finish in my purchase, Justine handled my order and was a joy to deal with."

"I, and my wife, found the sales ladies who dealt with us helpful and curteous. They did not subject us to undue sales pressure. We were given every assistance in terms of test drives, and information sought."

"Excellent in all respects. Please see previous page."

"The dealership was very accommodating I had three seoerate test drives, two 3 series and one 5 series. My wife and I were made welcome as soon as we entered the showroom I find this kind of service very staisfying, you feel people genuinely care."

"The service was of the highest standard possible, thanks to Georgina, Glen and Rob"

"Made an exciting experience very pleasurable"

"The staff put themselves out to assit me, they even offered to clean the vehicle."

"No attention to detail on valet, boot not vacuumed, wheels not cleaned properly"

"Excellent collect and return service, thank you"

"Good experience. Parking is a bit chaotic."

"Very helpful staff"

"Brilliant customer service from Graham"

"Excellent service by the dealer the part was not in stock so the repair got delayed but this is not the dealers fault"

"I found some damage in the boot that had been caused by one of the technicians, but the issue was with the service manager who was very rude and intimidating to a point were i will not be returning ."

"Parts are not avilable to fix car when returned for repairs."

"Dianne was as usual superb.Repairs and valet were carried out in the given time frame.Totally delighted customer."

"Absolutely fine."

"I was greeted politely and only kept waiting a couple of minutes. After the service, I was called within half an hour of my car being ready to collect."

"Service dept was first class"

"Left waiting to long before someone would deal with the problem"

"excellent vv efficient"

"I was very happy with the service itself but the replacement car which I used whilst my car was in the garage was not equal to my car which made the whole experience disappointing. I was supplied with a mini that was not appropriate for my needs."

"It was collected on time and delivered back on time."

"i was not happy with the car wash cleaning. I had a type puncture which was not recorded in final report"

"no issues with the dealership"

"I made the place my office for the morning."

"It was excellent throughout. The staff were great."

"I feel that Sytner have their approach completely wrong two people at the entrance, who were showing me the front entrance, I then had to wait until my allocated advisor was free, while three other advisors were doing nothing. Misleading Pricing po"

"It was brillaint."

"see prior message"

"Very helpful and they understand what i've been going through in the last 4 years with the car."

"Request for pricing on swapping wheels with winter tyres for wheels with summer tyres, 4 people at dealership asked on different occasions, no one knew the cost of this job, all had different responses. Worked carried out by a 3rd party elsewhere."

"Fantastic experience, a great team"

"Efficient service provided."

"Collected car and overall service was excellent"

"Very good"

"I had to wait for a part to arrive."

"I took my car in at 8.30 with a fault on the steering lock light coming on red and my telephone not working. It took all day and 2 calls to be told I would need a new steering column. Apparently a software upgrade would cure the problem."

"Excellent customer waiting area. Needs better parking."

"Grahan went above and beyond his way to deal with us."

"They started charging me money just for diagnosis ."

"I asked the dealership to look at the steering wheel and explained the issue i was advised that someone had driven my vehicle around block and they didn't hear anything."

"There good and reliable."

"No comment"

"I am not happy that the aircon in my car broke down so soon and is not covered under warranty."

"as always the service staff at Sytner make the visit feel very personal"

"My car was booked in for replacement front and rear brake pads. The front pad sensor was incorrectly reporting and I did not require these replacing. However, I was charged £88.32 plus VAT to reset cbs data which I feel to be excessive."

"they were excellent"

"Impressed by the welcome and relating the car reg to the driver. Quick and polite, excellent"

"The service advisors are always friendly and courteous"

"I was very happy with the staff."

"I had to wait for a long time in the dealership with a little one. Maybe something for the chidren would help pass the time."

"Excellent efficient service. Vehicle need to be in workshop all day Load car was readily available.Staff were profesional, prompt Best BMW experience to date"

"The staff are all very helpful and first class alround"

"Dealer forgot to sign the service handbook"

"Graham kept me informed all the way."

"Excellent pick up and return service, great communication"

"I live one mile from Sytner High Wycombe but drive 30 miles 1 hour to Sunningdale as they're professional, reliable, friendly and honest. It's very inconvenient but servcing is very expensive and I need confidence in it."

"The labour charge is never clear and fluctuates I understand that with an older car I get a discount but its unclear how much, it¿s not shown on the invoice. The fault it went in with I was told would take 45 min I was charged £150 for labour."

"expensive but good service"

"They even washed a clean car"

"Only really that it was what I expected and more."

"It was very quick and efficient."

"They should tell you what`s due, there are never enough courtesy cars."

"General experience is very good, excellent courtesy car"

"Great services as per usual. They have done a great job sorting out my car's issue with creaking."

"I was pleased to hear that I would not have to pay the 100 excess, but am still mystified as to why BMW would not have immediately agreed to cover the full cost of the repair and instigated a design improvement by now."

"Very helpfull ."

"A personal welcome, hot coffee and very short wait."

"I requested pick up and collect they said they would be there at 8.45am . he didnt arrive untill 12pm there was no call or an apologie as to why he was late ."

"Cannot praise this dealership highly enough. My car is technically advanced and excellent, with superb Sytner service it is an unbeatable combination"

"Polite and helpful staff."

"Extremely helpful in fitting me in their busy schedule."

"Exceptional service. Was well looked after and timescales were kept to."

"As usual i was well greeted at reception. I was given very prompt attention by Diane Carpenter and taken through the scope of work very professtionally. The collection was equally as smooth and flawless."

"Very good. They were all very helpful."

" The dealership always very good. The staff are wonderful always."

"Normally excellent, but this time did not inform me of the later than expected return of my car, also didn't fully explain the report"

"however the boot lock is still faulty and they promised to come back to me on Friday 24th and I am still waiting to hear from them. Ver clean car but repair is still faulty, the dreaded boot lock"

"Process was fast painless .All required work and pricing was explained by friendly staff.Work was completed to a high standard."

"Mike Harmsworth in service dept is a legend and the main reason I use Sytner Sunningdale"

"I had a problem securing the free courtesy car while my X3 was in."

"very profesinal"