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Mark was very attentive.
Great service at a difficult time, with ability to utilise a space office whilst waiting for service to complete
Great service in these difficult times. Really appreciate it.
Everything fine - no issues
All staff are always professional
Excellent service receptionist
Excellent, the person I dealt with was brilliant, very accomodating and kept me updated and kept me updated throughout. I would also like to say that the covid safe working measures put in place were brilliant.
More than completely satisfied. The best BMW service I have experienced and also Mark Jackson was very pleasant to deal with. Not something that is necessarily the case with another fairly local BMW service department that I used to use. Vines?
serviced as expected within the time frames stated
Because everything happened as arranged and I was treated as I would expect to be by Gary Parkinson.
Great service the staff at Sytner
polite and prompt
Did what I asked.
Was fixed very quickly
Seamless process, great attention to details.
Pleasant knowledgeable staff and prompt service
Good price from Sytner Good communication throughout Better cust service than I'm used to from a dealer Minimal waiting around
Mark was froendly and very helpful
All done within an hour and a half. A vast improvement
Ever one you deal with is committed to helping.
Consistently good service.
Efficient handover and pickup
Good communication and helpful attitude
Excellent all-round service, especially the service desk personnel.
Overall, my experience was very good. Both Justine and Gary Parkinson could not have been more helpful: Excellent. Given the current difficulties with the Covid19 Reg's, this is something to be proud of.
Completely satisfied w experience
I received warm welcome at the reception.
Used this garage for last 4 years since I purchased my car. Happy with service
Everything was done needed and an extra item was fixed
Quick, efficient, gave thoughtful support
easy booking , everything went to plan
Mark who processed he service was good and knowledgeable and Sytner did a first class job.
The service was excellent - on time appointment and great interaction with the service advisor/ department
Good communication. Honest & trustworthy.
Good checked me in and car was ready after a decent amount of time. Not to quick not to long
Fixed the problem and really helpful and friendly.
mark was great , everything done on time as expected
Service was friendly and efficient. Information from advisor was clear
Completed ahead of time
Efficient service and car ready as expected
The drop off and collection was made very easy and the car was ready in good time! Thanks
The value of customer service was upheld right through the experience.
Mark looked after me to the very best of his ability and for that I'd like to say thanks. I hope BMW recognise his contribution to your business.
Everyone is friendly, helpful and efficient. Excellent service. I'm impressed that Justine, my sales contact, calls me every 6 months to check that I'm still happy with my car.
COVID safe and friendly
They did the job within two days No waiting
Very satisfied with the service. I had to use my own WiFi hot spot from my phone because the guest WiFi was too slow
Everything done on time
High quality service, helpful staff ( Mark - good job - keep this enthusiasm for everyone!!!!! ). Warm welcome at the beginning. Update progress of work. Well..... another time good experience.
Great staffs, fast services.
I am not technically competent enough to comment how well it was carried out but it does appear to have been executed in accordance with the manual.
Fast, friendly Covid safe service
My Service as fitted in very quickly, and completed on time.
Work performed as expected and a thorough Health Check performed which added peace of mind.
personal service delivered on time, kept up to date with progress and expected costs
I've had my BMWs serviced at Sytner for over 15 years and have always been more than happy with the service quality and the staff.
No issues to report and account credit settled the bill!
Easy to book, SMS confirmation, quotation for work in advance, updates, video post service, and competitive pricing.
I have had a number of BMW's over the years and Synter Sunningdale have always provided a superb service.
Richard at Sunningdale Sytner was simply superb throughout
Explained to me everything. Got update with progress of work.
Excellent service. After I contacted them they booked my car in the following day.
Delivered everything exactly as agreed
Coped well in these difficult times. Tracey at reception and service adviser Gary Parkinson kept me informed at all times.
Friendly and efficient
Friendly and helpful team.
Very good service which was quick and professional.
Mark the service technician was excellent, fantastic customer service. Chas let the customer service side down for me.
helpful, friendly staff, very accommodating.
Very good service, excellent communication & very organised
Did what they said when they said they would do it and were friendly and helpful
Nothing to complain about!
Good customer service, Friendly and very helpful. Fast and thorough
Service carried out as required.
Excellent service overall
A very painless experience
Excellent service from Mark Jackson and Stephen Potter: friendly and very responsive to our needs. Courtesy car (new 3-series) very welcome. Used another BMW dealer for many years but Sytner were far more helpful and have better customer parking.
Gary was amazing! Professional, polite, communicative, and attentive. He really looked after me.
Easy to book an appointment. Service advisor was excellent, was easy to deal with, kept me up to date throughout the day. Service and MOT completed in a timely manner.
Top marks to Gary for all his advice, communication and good manner
Love my car and was worth the wait
Sales and finance were both very good
Polite young salesman who was not pushy and clearly wanted to do a good job for the customer.
From my first enquiry about the new hybrid car I was dealt with courteously and speedily
From start to finish, Amy Shingles was amazing. Amy was helpful, courteous and made sure I got the best deal possible for my order. The whole process was efficiently handled and my car arrived ahead of schedule so I was very pleased overall ??
Very efficient. Everything was ready - unlike hand over of my last car.
Purchase was completed very profesionally and it all was very easy and covid safe.
Even with COVID related restrictions, the process was professional, quick and slick. James Downham was particularly efficient and consistent in explaining the process and following up
Exactly 11 weeks from placing the order to delivery of the car which I think is remarkable. We were kept informed of the progress of build from beginning to end. An all round great service on top of a great deal
The people we dealt with were very helpful and listened to what we wanted/needed. When an exact match could not be found, Rowan thought laterally and found a suitable car. We went from wanting to buy a used car to buying a new car.
This is the 5th car supplied to me from this dealer, all was done well and timely within the new UK lockdown.
Justine is super customer focussed.
Friendly and knowledgebable staff
kept me informed of the progress for delivery of my new car. A very good financial deal on the PCP for the new car.
Very difficult with Covid constraints but Sytner set up very well to cope. Follow up support also good
Justine was very friendly and professional. It was a very pleasurable experience.
brilliant; car waiting to drive away; great service