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About Us Sytner Sunningdale.

Find out more about what we and our team get up to.

Sytner Sunningdale

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Peter Van Blommestein

General Sales Manager

Declan Schembri

New Car Sales Manager

Paul Bennett

Head of Aftersales

Dee Pope

HR & Admin Manager

Our Customers come first.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Great over all experience of the service from start to finish

Service

Timely completion of the job

Service

Excellent service - thanks

Service

Easy to book, simple to process, quick, polite and efficient service.

Service

The service team was prepared for my car; covid related arrangements were clearly stated, and the required work was carried out on time

Service

Friendly staff

Service

Service was simple, but quick and efficient

Service

The staff were welcoming, and my car was ready two hour before my asking time of 3 o'clock, for which I was pleased and thankful, because I had had another task to do that day.

Service

The end result was what I was looking for, but it did take 3 visits (with my wife ferrying me backwards and forwards) to resolve the issue. However, I am pretty/fairly satisfied now, and I was looked after well by Gary, who escalated my issue.

Service

All good

Service

Because I was completely satisfied. At all times the process felt comfortable, you knew what was happening, good communications, the guy we talked to was just great.

Service

Everything went as planned no surprises

Service

Always polite and courteous

Service

Outstanding technical and Customer Service!

Service

No courtesy cars available. No valet post service. Other than that, spot-on service!

Service

They team as always keep in touch on the work, costs and timings Whilst the vehicle is in their care.

Service

Well organised system for servicing and equally well performed

Service

Good communications and no problems

Service

John is solid, and the garage team do a good job taking care of my M3 properly.

Service

Video report was excellent and was well supported by Danny Varney

Service

The chap who looked after me was efficient and thorough

Service

Always been happy with Sytner Sunningdale with the professional approach to customer care.

Service

very efficient

Service

Seemless from start drop off to a speedy finish just after lunch, excellent!!

Service

Was kept updated throughout the day by these three staff members. I knew what was happening to my vehicle and when it was ready by.

Service

All very convenient

Service

Always treated like your custom is valued

Service

Quick & efficient service. Excellent COVID-19 procedures in place so felt completely safe.

Service

Excellent service throughout: for the reservation by Fabia, for dealing with my vehicle at South Ascot by Nicoll, and for the follow-up call by Tracy.

Service

Good customer service. No fuss.

Service

I could find nothing wrong in the individuals I had the pleasure of dealing with

Service

As always they provide a good service, when mistakes are made or issues raised they do deal with and resolve effectively

Service

Prompt efficient and friendly service

Service

They achieved what they set out to do .

Service

My service advisor was nicol at synter at Ascot she was very help and knew what she was doing even in these strange times we find ourselves in was very professional

Service

Have used this centre for over 20 years (under various names) and always received excellent, professional and courteous service. It's the service I have received here that has maintained me as a BMW owner for over 20 years!

Service

No complaints

Service

Service carried out promptly and on time, was contacted periodically on progress then informed when ready for collection. Unfortunately due to covid pandemic the car was not cleaned as normal but an apology and explanation given. Very pleased.

Service

Mark was terrific, informative, and extremely personable. A great ambassador for the team

Service

Fair price and good service

Service

Great service

Service

I always had a very good service experience

Service

My needs were met and I had great service thank you.

Service

I've used Sytner for ages and they provide a good service

Service

Sytner has given me good service over the years. This one was efficient and the staff were good with their feedback.

Service

Everything done as required.

Service

Friendly knowledgeable reception staff, car ready for collection at time requested.

Service

Mark Jackson took very good care of us even though we were late for our appointment.

Service

Prompt & thorough.

Service

Friendly helpful reception staff who did what they said.

Service

Car was ready as estimated

Service

Brilliant service even with Covid around.

Service

Gary who looked after me on the day was very helpful and kept me informed when my car was ready for collection.

Service

very good and efficient service provide

Service

Excellent service manager who addressed all my concerns. And especially relieved that the work was finished within the time promised.

Service

Constant information through the day about the work in progress on my car.

Service

The car was fixed and the technician kept me in the loop with what had been done and the car was handed back with covers over the seat and steering wheel - very professional again

Service

Gary dealt with me in a very professional but friendly manner despite the current unusual circumstances.

Service

Really friendly service. Phoned as soon as car ready.

Service

John kept me informed of proceedings, whilst my car was in the garage, and the staff in general are customer focused.

Service

Everything went smoothly

Service

satisfied with service

Service

Gary was a fantastic customer service representative A+++

Service

Excellent customer service and consideration for the customers with the safety measures put in place for the service centre.

Service

Bokked in easily, confirmation text, welcoming staff, impressive hygiene measures at reception. Service carried out per quotation, messaged when ready for collection - very easy process.

Service

Chad looked after my needs very well. He even helped me pre book in for later in the year

Service

Very well looked after by your representative I think it was Gary

Service

John in the service centre was great. Excellent communication, very proactive, patient and polite at all times, thankyou John!

Service

Friendly and professional , Gary has a really nice relaxed way of dealing with you

Service

Provided information to keep me safe on the road

Service

The Centre worked hard to get my car back to me even though an MOT was also needed.

Service

Did the job and no problems.

Service

Justine

Service

Service manager actually lives near my son so I dropped my car off and Mark very kindly took it into the garage for me and brought it back when the job was finished. Excellent service and much appreciated as it made my life much easier

Service

Looked after by Gary in service who explained everything they were going to do with my car which was in for warranty work.

Service

Terrific attention to detail and did everything to make my visit memorable.booked loan car which was clean and ready for me.

Service

Friendly Efficient Service

Service

Proactive, knowledgeable and everyone I encountered was friendly and helpful

Service

Given the cirumstances (COVID-19), the drop-off and pick-up was handled very well.

Service

I was very impressed

Service

Gary is simply the best and extremely friendly with some great banter! This gives me a sense of belonging!

Service

Very efficient

Service

Professional service and a well laid out dealership during this pandemic

Service

They couldnt have been more accomodating , best service ive ever had at a car dealer and will be going back to get my next car there. Very impressed with Bryan West really friendly and helpful.

Service

My car was serviced and in addition, I had two small issues both of which were attended to and resolved. I received a video via my phone which was a "Car safety check" informing of matters like tread depth on the tyres and also brake pad wear.

Service

The staff member was friendly and was able to order the part I needed immediately. The part arrived. I was notified and on collection my problem was fixed very quickly.

Service

Efficient service and friendly staff.

Service

Great service and very friendly staff, especially Dan and John at Ascot

Service

Efficient and smooth process

Service

Courteous staff

Service

In light of Covid limitations the staff still doing a great iob

Service

Chas kept us informed of what was going on and handled the warranty claim for us. I can't think of what more he could have done.

Service

Very good service and advise was given

Service

ISytner try to provide a good service even under the present restrictions.

Service

Considering the covid19 upheaval everything went as smoothly as usual.

Service

I really like the car's service is done based on the needs rather than changing all consumables annually. The service representative always clearly informs about the services to be done and about when the car can be collected.

Service

Easy from start to finish

Service

Straightforward service well explained

Service

Cost of labour was incredibly high compared to cost of the car part. Car was held with BMW service department for 3 days before part was fitted.

Service

I was really pleased by the customer service I received from Amy Shingles. She was extremely knowledgeable and friendly. Amy's communication through the whole process was excellent. I was contacted and kept up to date every step of the way.

Sales

The car was ready earlier than expected so it was made possible for me to collect early, the whole process was made very simple including the return of my old BMW

Sales

Nice young enthusiastic salesman

Sales

Everything was well prepared on my arrival, and sales person very friendly making whole process painless. Car was well prepped considering Covid situation, and on-line videos sent by sales person were very useful.

Sales

Justine Stirzaker at Sytner Sunningdale was simply amazing. Within two weeks of our first conversation, I was driving the EXACT car that I wanted. She is a major asset to your brand.

Sales

All went very smoothly

Sales

Due to the current pandemic crisis and for safety and health reasons, Amy was unable to do a handover with me. I am, however, confident that once things return to "normal", I'll be invited back. In the meantime, I have an Owner's manual to read. ??

Sales

Sytner Sunningdale is always excellent, sales staff are helpful and friendly and keep you well informed. I have nothing I can say to criticise them in any way

Sales

Stuart Walker was outstanding and went above and beyond, despite the difficult times we all face.

Sales

Car was delivered on time, and properly prepared. Centre was Covid prepared.

Sales

Delivery was completed quickly. Communication was clear and concise. Amy Shingles was a pleasure to deal with and wasn't a typical pushy sales person. One slight gripe. The original finance guy was too familiar and was flogging insurance on the day