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About Us Sytner Sunningdale.

Find out more about what we and our team get up to.

Sytner Sunningdale

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Gemma Tate

Head of Business

Peter Van Blommestein

BMW General Sales Manager

Laura Penny

BMW New Car Sales Manager

Stuart Walker

Senior Business Manager

Clive Westwood

Business Manager

Matthew Clarke

Business Manager

Stefan Alerhand

Business Manager

Tyler Wilson

Business Manager

Steve Dalton

New BMW Sales Executive

Justine Stirzaker

New BMW Sales Executive

Shaun Wood

New BMW Sales Executive

Charles Metcalf

New BMW Sales Executive

Bryan West

Used BMW Sales Executive

Danny Bell

Used BMW Sales Executive

Marc Pferdekamper

Used BMW Sales Executive

Mo Elshorbagy

Used BMW Sales Executive

Rob Hicks

Used BMW Sales Executive

Rowan Riches

Used BMW Sales Executive

James Culley

BMW Sales Executive

James Downham

BMW Genius

Jay Tutton

Apprentice Sales Executive

Robyn Fowler

Apprentice Sales Executive

Our Customers come first.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Felt welcomed even though I was late for my appointment. They stayed behind to take care of my service. Even though the washing staff had left, still my car was washed by member of staff! Incredible.

Service

I was advised when the car would ready at the latest and was able to track progress via the on line tracker. Staff at the centre were very polite and accommodating.

Service

Great service, updates provided on progress, additional work discussed, no issues or problems at all.

Service

Nothing wrong

Service

Service has been brilliant from start to finish, and have kept me informed regarding the car.

Service

Easy and smooth process and free examination

Service

The job was done in line with expectations.

Service

Completely satisfied

Service

Nicole was great, she kept me updated and everything ran smoothly.

Service

All good; very professional, no dramas.

Service

I had a notice come up saying I should check my tyres. I am totally dependent on having a car that works. Within five minutes I knew I had a nail in the tyre, a new tyre ordered and all sorted by a delightful young man called Aran. ,

Service

Helpful staff and they did a good job

Service

It was a pleasant experience.

Service

The staff were friendly and greeted me on arrival. Everything was explained clearly and all costs detailed at the start.

Service

Polite and friendly service staff . Good communication .

Service

Done excellent job.

Service

Work was done wuickly and effectively

Service

Kept well informed. Kept to time.

Service

Booked in over the phone, once I got through to Sunningdale, and NOT the central booking team....upon arrival was welcomed and assured of the assistance I required. Within minutes a better option was sourced sorted and I was on my way. Excellent .

Service

Great communication

Service

Great customer focus, very polite staff

Service

All done as planned and to my satisfaction. Just a shame they couldn't wash the car at the moment.

Service

My long-standing (custom) relationship with this dealership's service centre is reflected in the staff's* welcome & the attention given to the handling of my visit/requirements

Service

Great customer service from start to finish. My car was available in a few hours; a lot quicker than I thought it would take which I was very pleased about.

Service

Everything worked very well

Service

Because you talked me through the necessary work and provided an excellent service

Service

Service was satisfactory

Service

Always polite & communications are top notch.

Service

Great Service adviser/executive very helpful.

Service

smooth procedure excellent customer care great communication

Service

Good experience thank you

Service

John Young was incredibly helpful, no issues at all. I highly recommend!

Service

Good service

Service

They are super nice and care your car properly with high standard.

Service

Good communications. Polite. Friendly.

Service

Efficient informative and general good customer service

Service

helpful staff, work done as specified

Service

I was quite satisfied overall

Service

Gary was amazing

Service

Gary looked after me , well done Gary

Service

The service was carried out as described and with no problems. My vehicle was ready at the appointed time and the Covid precautions at the dealership were appropriate.

Service

Problem solved quickly

Service

Happy with everything.

Service

Informed throughout

Service

Efficient service and the 90 minute wait at the showroom while service undertaken worked very well for me.

Service

Sytner at Ascot are a great team that realise that a customer has a choice to go else where. They do their best and are very professional . Mark looked after taking in the car, easy to deal with!

Service

Service manager called day before to check, car ready on time, didn't try upsell anything I didn't need

Service

Courteous, clear and efficient service

Service

Work completed on time and kept me informed.

Service

Repair resolved in a timely manner

Service

Good service and they did more than necessary.

Service

Friendly service

Service

Everything ran like clockwork. The video of the inspection also helpful. Also I was sitting and waiting and observed first hand other customers being served and I was impressed. Nothing was too much trouble. Excellent well done to the team.

Service

Easy service and flexible on timings on the day

Service

Great service from Nicole and the service engineers behind the scenes

Service

Gary was amazing

Service

Very helpful staff and job done

Service

Extremely efficient service with friendly staff

Service

Smooth quick and again extremely professional

Service

Great communication and service

Service

Gary the service advisor was great , very attentive & friendly & kept me updated throughout the process. Big thumbs up for Jeremy in parts too who is always helpful & gave great advice on booking the car in ????

Service

Excellent service and advice.

Service

I received a date for servicing very quickly. I was reminded using social media and the team kept me informed throughout the day.

Service

I travel over 1.5 hrs to this dealership. Sytner is the best only because the staff is so great. Please keep looking after them.

Service

Sytner dealership, is only good because of its staff. Excellent service. I travel over 1.5hrs to this dealership.

Service

The recall was carried out as expected.

Service

Very happy with the service - polite, professional and timeous

Service

Completely satisfied

Service

On time, job done, professional, friendly and welcoming.

Service

Faultless.

Service

Very helpful staff

Service

Everything handled very efficiently, from the booking in process through to collection after the short service visit. They even managed to wash my car despite the current restrictions. Thank you Sytner Sunningdale.

Service

Nice and welcoming, well explained what I had to do with my car, professional

Service

easy to organise, good communications throughout the day and everything was done in a timely fashion and to a high standard

Service

They performed the service in the 90 minutes booking

Service

Excellent service.

Service

Efficient

Service

Recall work was done satisfactorily as was the initial service. It was all accomplished well within the time estimated. The inclusion of a service video emailed to me was helpful.

Service

Service completed on time

Service

Entirely happy

Service

Excellent all round. Brilliant to deal with. Could not have been more helpful.

Service

At my request I was allowed to return the loan car the following morning which was over and above what was arranged.

Service

Issue identified quickly and resolved

Service

First class communication

Service

Everything went smoothly

Service

I've been a Synter Sunningdale customer for many years now. The service provided there is above than expected. Genuinely feel as priority customer each and every time when booked in .Service is quick and valued for money and In line set out standard

Service

Overall excellent customer service

Service

Good efficient and friendly service from Diane Carpenter.

Service

The team were polite and did what they needed to do.

Service

All went smoothly without any problems

Service

Good service, friendly and efficient considering the way it has to be Covid safe.

Service

The service was done in a timely manner

Service

proactively called me about MOT appointment. kept me updated throughout the process with online inspection, and update when car was ready

Service

no issues

Service

As usual Sytner Sunningdale service department have been very helpful,friendly and efficient. Couldn't be better.

Service

Very good, Mark, was very professional and kept me informed. Only reason it wasn't a 5; I arranged to drop the car in on the Saturday but no one told me the centre closed at 1pm, so I (and my lift back) made an hour's wasted round trip.

Service

Friendly and professional staff.

Service

Accurately diagnosed the problem and promptly fixed it.

Service

Excellent customer service before, during and after the work was carried out.

Service

An excellent service on both occasions.

Service

easy location

Service

Everything went well but I had to wait longer than expected for the vehicle to be serviced.

Service

everything was great

Service

All was done as stated

Service

Service and replacement part done and replaced in the time stated

Service

Not enough staff on at collection time otherwise a five star service

Service

The service was efficient and friendly. Good COVID measures were in place. A follow up call was also helpful.

Service

As above, from my call expressing that my car had a warning light problem, when I was given a same day appointment. Continual updates by phone and email video messaging and a full explanation of the work done when the Workshop called me.

Service

No major issues at all.

Service

With both my recent service and repair I was very impressed with the knowledge of Mark Jackson regarding my vehicles. He was able to bring both my vehicles up to date with their servicing requirements and their future maintenance schedules

Service

Great service but disappointed car was not cleaned but this was explained when making the booking.

Service

I was given a time for delivery and booking in was easy. I was contacted when my car was ready for collection and the paperwork was complete for settlement

Service

Completely satisfied except for the price.

Service

Professional approach

Service

COVID-19 secure. Staff a pleasure to deal with.

Service

Car was in for MoT. All explained clearly as to what was happening and called when completed

Service

My car was serviced and MOT'd in good time and I was kept advised of any work that was needed.

Service

Kept informed as to readiness of my car for collection. So happy with service

Service

Work undertaken efficiently and I was kept informed each step of the way

Service

I was looked after well

Sales

Justine and Clive made everything simple and straight forward

Sales

Always a very good service

Sales

Great service always well informed of what was going on in these difficult times

Sales

everything was done according to the agreed plan

Sales

Jay Sutton and Clive were great. No added pressure sales and informative throughout. Even when Jay was out of the office, he handed it over to his colleague and I completely was looked after.

Sales

The remote sales process was clear with helpful staff

Sales

Good comms, quick handover. Videos shared were very useful.

Sales

Charles and Stefan very straightforward to do business with. Happy to negotiate a sensible price. Minor issue with car on delivery being sorted efficiently.

Sales

Very smooth experience.

Sales

Again Justine ensured this went smoothly even under covid restrictions

Sales

Even with Covid my experience was very good

Sales

The process started last year between the lockdowns and I had a demo drive in a one series, very impressed. The young lady I was dealing with had left and I was contacted by Robyn, all queries dealt with and the right car was found for me.

Sales

Would have scored 4 because Covid restrictions precluded in-car familiarisation. But under the circumstances it was top notch.

Sales

Due to updates and smooth friendly service

Sales

Rob Hicks was brilliant, I thought the 1-Series was too expensive but he found the perfect car under my monthly budget, would recommend to anyone

Sales

All done online or over the phone, but always very good service

Sales

As good, if not better than could be expected given the pandemic constraints.

Sales

Excellent service from dealership.

Sales

Robyn and Stefan were very helpful and offered great service

Sales

I didn't have to wait a day over as the car was delivered on the 1st March and i was quite choked. Amazing car. Everything was explained to me very efficiently by Justine Stirzaker.

Sales

Despite the restrictions related to COVID and the resultant delay in the arrival of our car; everyone was very professional.

Sales

Excellent care and attention